I’d like to bring you an opportunity to sharpen your skills with an industry expert ‘coach’ and active Customer Service consultant, Dru Phelps, at no charge. Dru and Centergistic have teamed up to create, what we hope will be a series of “GAME On” surveys and follow up web-meetings. We hope you’ll take about 3 minutes to participate. There are no obligations or strings attached. It takes only about 3 minutes.
Here’s how “GAME On” works:
Step
1: Rate your experience* in six areas of ‘Communicating
for Results’. You may also add your own Industry
question or comment about these six topics. - Step 2: Submit your survey and scores. Yes, you can manage communications, motivation, and innovation as you give each item a score to realistically evaluate your 'experience' today.
- Step 3: We will register you to attend the next G.A.M.E On webinar during which the results will be discussed by Dru Phelps sharing useful ideas that can be implemented immediately in your center. The webinar will take place in June, exact date to be decided.
- Step 4: Receive a free gift for participating; a copy of ‘Six Stages of Communication’, with a brand new set of game-changing steps to improving process/ performance in six areas, authored by Dru Phelps.
*No individual results are shared; only group data.
Bonus for Teams! Find out if your Call Center’s leaders are on the same page! Get 3 or more people to play the game (Managers, Supervisors, Support staff), and we'll give you a 'Players Card' of GAME Results. This can be followed up with a conversation to highlight your needs. Just set up a 6-digit code for your team.
About G.A.M.E. ON: The ‘Game-ON’ concept was developed in 2011 by DruPhelps@4D-site.com and was inspired by the ‘Goal Achieving Metrics’ views sponsored by www.centergistic.com. Ask Dru about future surveys or attend a live ‘Clinic’ to create your 4D Playbook of tools.