AgentLink® metric ribbon for visibility at the desktop
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- Let each individual view their real time performance against a peer, the team, a previous personal best.
- Shape desired Goal Achieving behavior with secure instant messaging; don’ t wait until the end of the day.
- Show group metrics alongside individual metrics.
- Set ribbons to disappear in“ tray” until a threshold is reached.
- Resize and re-set your ribbons anywhere on the desktop.
- Make the ribbon small so that it can ’ t interfere with the desktop.
- Ribbon cannot be deleted; the agent will always see it.
