FOR IMMEDIATE RELEASE

Contact: Susan Saldibar
Vice President, Marketing
Tel: +1 714 808-4420
Fax: +1 714 808-4444
E-mail: ssaldibar@centergistic.com




New Browser-Based AgentView 5.0 Scheduled for Release Q1 2009

December, 2008 Anaheim, California --- Centergistic Solutions, Inc.(“CGSO”), a leading global provider of real time Goal Achieving Metrics™ for contact centers, announced today the final testing of AgentView 5.0.

AgentView 5.0 represents a major step forward for open systems technology and ease of operation. Features include fully centralized browser-based administration of all modules. This means that moves adds and changes as well as content and layouts can be administered by authorized users over the web. There are no third party applications necessary. For IT professionals this means that there are no more clients to install. Additional enhancements include the new DashView HD, AuditTrail for recording all moves, adds and changes, IP Clone to clone messaging across diverse IP addressable wallboards, heightened granularity of user authentication, and an improved PowerUser interactive dashboard. Additional releases are expected in advance of roll out of these modules.

“AgentView 5.0 advances beyond traditional client-server environment and expands our user friendly menus and Wizard-based screens to enable browser-based administration from a single point,” said Ram Iyer, Vice President and CTO. “All the modules of AgentView will be easily accessed from a central location for setup and maintenance purposes,” he said.

AgentView 5.0 is expected to begin shipment in Q1, 2009 and a pre-release version has already been installed in key sites over the last 30 days.


About Centergistic Solutions

Centergistic Solutions, Inc. provides Goal Achieving Metrics™ for today’s dynamic contact center environment.  The robust, patented technology beneath the conduit for Goal Achieving Metrics, AgentView Enterprise®, has enabled it to transcend the contact center environment and provide performance metrics for virtually any business configuration. We believe that driving the right information, to the right person, at the right time and place will result in individuals taking the right actions to improve efficiency and effectiveness of everyone throughout the organization.  Our flagship products, AgentView® Enterprise and AgentView® Enterprise Performance Management are award-winning integrated real time and historical analytics systems currently installed in over 3,000 contact centers worldwide. Centergistic is headquartered in Anaheim, California, with offices throughout the U.S. as well as international distribution.

This release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 27E of the Securities Exchange Act of 1934.  Statements contained in this release that are not historical facts may be deemed to be forward-looking statements.  Investors are cautioned that forward-looking statements are inherently uncertain.  Actual performance and results may differ materially from that projected or suggested herein due to certain risks and uncertainties including, without limitation, ability to obtain financing and regulatory and shareholder approvals for anticipated actions.  Further information about such risks and uncertainties can be found in the Company’s filings with the Securities and Exchange Commission.


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